In its first year of competing, Metrix client Auto Windscreens last week was named the “Best Performing Service Provider” for its sector and second best performing call center in the UK at the 2011 “Top 50 Call Centers for Customer Service Program” organized by Call Centre Focus. Read the rest of the article and watch the video to see how Auto Windscreens have used FSM to become a Top Performer.
MILWAUKEE (July 12, 2011) – Metrix, LLC , the field service software company, is proud to announce its listing as a “Champion”, scoring 4 out of 4 “for most evaluation criteria and offering excellent value with a strong market presence” in Info-Tech Research Group’s Field Service Automation Vendor Landscape Report.
“The more people learn about Metrix, the more they’ll like us”, stated Larry Laux CEO of Metrix, in response to the recent news. “We have spent lots of time and effort to get our products to the current level, and it is very cool to have this independent recognition of our achievements. We are ready for the world to get to know us better.”
Info-Tech Research Group Vendor Landscape Reports recognize outstanding vendors in the technology marketplace, assessing vendors by the strength of their offering and their strategy for the enterprise. The Vendor Landscape Reports pay tribute to the contribution of exceptional vendors in a particular category.
The Info-Tech Vendor Landscape Report is designed for IT and business leaders planning to implement field service automation. Its research is aimed at helping companies understand trends and current issues, evaluate field service automation vendors, and arrive at an implementation strategy. This buyer’s guide is a tool that can help companies cut costs, improve visibility, optimize service delivery and drive new revenue through their service businesses. The full Field Service Vendor Landscape report is available for free on the Metrix website.
About Info-Tech Research Group
With a paid membership of over 8,000 organizations worldwide, Info-Tech Research Group (http://www.infotech.com) is the global leader in providing tactical, practical Information Technology research and analysis. Info-Tech Research Group has a thirteen-year history of delivering quality research and is one of North America's fastest growing full-service IT analyst firms.
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